Relay

A team of AI agents for your heavy operations work.

Built for licensed fintechs. They join your team chat and take the routine part of each function. Your people approve what matters.

  1. Ready nowComplianceAda
  2. Coming nextMarketing ops
  3. Coming nextCustomer ops
Get early access See Ada's first month

Works in SlackComing:Microsoft TeamsLark

RELAY · STAFFAI TEAMMATE
Ada
Compliance teammate
Reports to Hannah Okafor
Runs 1 duty
JobKeeps every obligation on one register, with an owner and a date
Access#compliance, #complaints, policy library
ADA-0042
CONDITIONS OF USEADA-0042

ADA MAY NOT

  • Contact a customer or regulator without a named approver
  • Read channels or systems you haven't granted
  • Change an owner, a goal or a process without its owner's yes
On recordEvery change and any approval
Issued byHannah Okafor, 2 Oct 2026
Switched off whenever you say

She works where your team works

Ada joins your chat like any new colleague. Ask her in a thread, and she writes the doc, runs the process and logs what she did.

  • Joins like a colleagueAdded to a channel by a person, with only the access you grant.
  • Writes the docRegisters, drafts and board views, created in the thread.
  • Runs the processFirst read, fix, the named approver, then the record.

Hire for the job, not the tool

One job, one manager, and only the access that job needs.

"Our compliance team is one person, and the audit is in March."
Compliance teammateEarly access · Ada
Reports to
Head of Compliance
The job
Every obligation on one register, with owners and dates. Evidence kept as work happens.
Access
Policy library, complaints system, #compliance
"Every post waits in a queue for sign-off."
Marketing ops teammateComing next
Reports to
Head of Marketing
The job
Briefs, the content calendar and sign-off routing, with a record of who cleared each piece.
Access
Content calendar, shared drive, #marketing
Want this one first? Tell us
"The same ticket comes back three times."
Customer ops teammateComing next
Reports to
Head of Customer Operations
The job
The first reply and the level 2 work behind it, to a licensed firm's complaint rules and deadlines. A person approves every reply before it goes out.
Access
Helpdesk, the back-office tools you grant, #support
Want this one first? Tell us

Hired like a person. Promoted one duty at a time.

She sets herself up like a good new hire, then earns more responsibility.

  1. 1She learns the job

    She interviews your people and reads their documents.

  2. 2You approve the map

    She proposes goals, areas and owners. You approve, and grant the access her job needs.

  3. 3She does the work

    She chases commitments, keeps registers current and prepares meetings.

  4. 4She asks for more

    She offers to take on a duty and shows it on your real work. You decide.

She earns each duty

Promote her one duty at a time as she earns it, or take a duty back a step. Every change is on the record, and the rest of her job carries on.

    Anything that leaves the company is signed off by a person. Always.

    Why not the usual options?

    QuestionRelayCustomer-service AI agentsOffice AI assistantsConsultants
    What it doesRuns a function, with a job and a managerAnswers your customersAnswers questionsRecommends
    Leaves you withLive registers, owners and evidenceA support channelChat historyA report

    Her first month in compliance

    A fictional insurer, real rules. Pick your regulator and click through.

    Regulator
    Working with Ada
    in your team chat
    kept current by Ada

    Illustrative firm; real regulator references.

    Turn the pass over

    What every teammate may not do, and how you stop her.

    CONDITIONS OF USEADA-0042

    ADA MAY NOT

    • Contact a customer or regulator without a named approver
    • Read channels or systems you haven't granted
    • Change an owner, a goal or a process without its owner's yes
    Switched off whenever you say
    • She reaches only what you grantThe channels you invite her to and the tools you connect. Every tool grant is logged.
    • Every change she makes is on the recordWho changed what and when, and who approved it where approval is needed.
    • People approve what mattersNothing reaches a customer or regulator without a named approver.

    How it's deployed

    PilotEarly access
    Where your data lives
    Hosted by Relay during the pilot. Your pilot agreement names where it is stored and every provider that processes it.
    What she can reach
    Only the channels you invite her to and the tools you connect. Every tool grant is logged.
    Tracing a change
    Every record keeps who changed it, what changed and when, and its approver where one is needed.
    Stopping her
    Switched off whenever you say.
    Leaving with your records
    We hand you every record as CSV when you leave.
    EnterpriseDesigned, not built

    Planned. Not yet available, and not part of any pilot.

    Where your team worksYour team chatSlack today; Teams and Lark coming. Your admin installs the app and picks the channels.
    your channels only
    Owned by youYour AWS account
    AI teammatesMemory, registers and the tools they build
    Audit logEvery action, in your storage, designed so we can't switch it off.
    ModelsAmazon Bedrock, pinned to a geography you choose. Not used to train models (Amazon Bedrock's terms).
    One switch removes our access
    signed updates, pulled by you
    The vendorRelayPublishes signed updates. Designed to hold none of your data.

    Your risk team reviews the deployment against the rules you work under, such as the MAS Outsourcing and Technology Risk Management Guidelines, APRA CPS 230 and CPS 234, the PRA's outsourcing and FCA operational resilience rules, and DORA for EU firms.

    Start with one hire

    Start where the rules are strictest.

    Offer of engagementRelay
    Interview
    A 30-minute interview about one function. We sign an NDA before you share a document.
    Probation
    A 30-day pilot in one function. Supervised, with the terms after it agreed up front.
    Then
    The next hire. A teammate that already knows the company.
    Accepted by

    Ready to make the first hire?

    We set up each new team by hand, so places are limited.

    Company addresses only, not personal ones such as @gmail.com or @outlook.com.
    Which teammate would you hire first? Optional

    Your risk team reviews the deployment before any pilot. Your details go to [company to be named], Singapore, the company behind Relay. We use them only to reply to your request for early access, which is our legal basis for using them. Only the Relay team and our email, form and hosting providers see them, and they are stored outside the EU. We delete them 12 months after we last spoke, unless we work together. Email neo@tr8.io to see, correct or delete them, or to object. You can also complain to your data protection authority.